90% Buy-Back Policy – Silver Jewellery

At Pokhraj Jewellers, we value your trust and long-term relationship with us. To ensure complete confidence in your purchase, we offer a 90% Buy-Back Policy on Silver Jewellery, subject to the terms and conditions outlined below.


Buy-Back Value

  • We offer 90% buy-back on the prevailing silver value at the time of return.

  • Buy-back value is calculated only on the net silver weight of the product.


Eligibility

  • This policy is applicable only on silver jewellery purchased from Pokhraj Jewellers.

  • Original invoice/bill is mandatory at the time of buy-back.

  • The product must be presented in salable condition (no intentional damage).


Exclusions

The following are not included in the buy-back value:

  • Making charges

  • Wastage charges

  • Stone charges, pearls, beads, or any other embellishments

  • Taxes (GST or any other applicable taxes)

  • Any promotional or discounted benefits availed at the time of purchase


Condition of Jewellery

  • Jewellery will be verified for purity and weight before final valuation.

  • In case of damage, deformation, or missing parts, the value may be adjusted accordingly.

  • Pokhraj Jewellers reserves the right to accept or reject buy-back after inspection.


Mode of Settlement

  • Buy-back amount may be adjusted against:

    • New jewellery purchase
       OR

    • Paid via bank transfer/store credit (as per store policy)

  • Cash payments are subject to legal and regulatory limits.


Silver Rate Consideration

  • Buy-back is calculated based on the current market rate of silver on the day of evaluation, not the purchase rate.


General Terms

  • Buy-back policy applies only at Pokhraj Jewellers stores / official website.

  • The policy is subject to change without prior notice.

  • Final decision regarding valuation and acceptance rests solely with Pokhraj Jewellers.


Customer Assurance

This buy-back policy reflects our commitment to quality, transparency, and long-term value, ensuring your silver jewellery remains a secure and trusted investment.